Terms and Conditions

Last updated: December 24, 2025

1. Purpose

These Terms and Conditions govern the contractual relationship between: **DreamLense SAS** (hereinafter "DreamLense" or "we") And any natural or legal person (hereinafter "the User" or "you") using the AI photo generation service offered on www.dreamlense-ai.com. By placing an order on our website, you unreservedly accept these Terms and Conditions.

2. Service Description

DreamLense offers an AI-powered professional portrait generation service. The service includes: **Base Pack ($4.99)**: - 6 personalized HD AI photos - 1 base style included (choice of: Corporate, Artistic, Magazine) - One-time purchase, no subscription **Additional styles**: - Additional base styles: $0.99 each - Premium styles (e.g., Dating App): from $2.99 The service requires uploading at least 10 photos by the User to train the personalized AI model.

3. Order Process

**Step 1**: Account creation (email or social authentication) **Step 2**: Upload source photos (minimum 10, maximum 15) **Step 3**: Select pack and desired styles **Step 4**: Secure payment via Stripe **Step 5**: AI model training (approximately 20-30 minutes) **Step 6**: Generation and delivery of photos The order is considered final after payment validation. You will receive a confirmation email.

4. Prices and Payment

**Prices**: All prices are shown in dollars ($) including VAT. DreamLense reserves the right to modify prices at any time, but orders will be billed at the rate in effect at the time of validation. **Payment methods**: Credit card (Visa, Mastercard, American Express) via Stripe. **Security**: Payments are secured by Stripe. DreamLense never has access to your complete banking information. **Invoicing**: An electronic invoice is available upon request.

5. Right of Withdrawal

In accordance with consumer protection laws, you have a 14-day period from your purchase to exercise your right of withdrawal. **Exception**: This right cannot be exercised if you have already started photo generation. Indeed, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium whose execution has begun with your prior express consent. **Procedure**: To exercise your right of withdrawal, send an email to support@dreamlense-ai.com with your order number.

6. Delivery

Generated photos are made available in your personal space (dashboard) as soon as they are generated. **Indicative timeframes**: - Model training: 20-30 minutes - Photo generation: a few seconds per photo These timeframes are given as an indication and may vary depending on server load. DreamLense cannot be held responsible for delivery delays. **Availability**: Your photos remain accessible in your personal space as long as your account is active.

7. Intellectual Property

**Generated photos**: You own the photos generated by our service. You can use them freely for personal or professional purposes (LinkedIn profile, CV, social networks, etc.). **Restrictions**: You agree not to: - Use the service to generate illegal, defamatory content or content that infringes third-party rights - Resell generated photos as your own creation without mentioning AI use - Use the service to create deepfakes or misleading content - Upload photos of people without their consent **DreamLense Service**: The service, technology and underlying AI models remain the exclusive property of DreamLense SAS.

8. Personal Data

The processing of your personal data is governed by our Privacy Policy, available on our website. **Key points**: - Your source photos are automatically deleted after 30 days - You can request deletion of your data at any time - We never sell your data to third parties

9. Warranties and Liability

**Service quality**: DreamLense undertakes to implement all necessary means to provide a quality service. However, as AI is an evolving technology, we cannot guarantee a perfect result for each generation. **Free regenerations**: If unsatisfied, you benefit from 6 free regenerations included in your pack to obtain better results. **Limitation of liability**: DreamLense cannot be held responsible for: - Indirect damages resulting from use of the service - The use you make of generated photos - Technical problems beyond our control

10. Customer Service

Our team is available to answer your questions: **Email**: support@dreamlense-ai.com **Response time**: 24-48 business hours For any complaint, please contact us by email specifying your order number and the nature of the problem.

11. Modification of Terms

DreamLense reserves the right to modify these Terms and Conditions at any time. The applicable terms are those in effect at the time of order. Any significant modification will be communicated to users by email or notification on the site.

12. Applicable Law and Disputes

These Terms and Conditions are subject to French law. In case of dispute, an amicable solution will be sought before any legal action. Failing agreement, French courts shall have sole jurisdiction. **Mediation**: In accordance with consumer protection laws, you may use consumer mediation services free of charge. The mediator is: [To be designated]
Terms and Conditions | DreamLense